Airport Protocol

Airport Protocol

We arrange first class protocol services for both departure and arrival at the Airports. We will assist in check-in formalities and luggage transfer. Our designated protocol officers who are familiar with the Airport are on ground 24/7 to ease off your arrival and departure stress.

Special Features: Airport ID Cards: Availability of Airport ODC Cards for our staff to operate legally at the airport even to restricted areas. We are registered with FAAN passenger support service.

Airport Transfer: Our Facilities are available at the airport for necessary airport transfer.

Staff: Our experienced staff is on standby at the airport for legal welcome, meet and greet service.

Details: Departures

• Receiving the clients at the departure reception desk.
• Assisting with banking /acquiring foreign exchange.
• Conducting check-in formalities with airlines, Immigration and Customs on behalf of customers. Escort to executive waiting lounge Escort to board aircraft Arrivals
• Receiving arriving clients at the arrivals halls
• Assisting with banking/changing of foreign to local currency or cashing Traveler’s cheques
• Assisting Passengers to locate check-in luggages from carousel belt.
• Provision of our Executive Bus for transfers, where applicable
• Attending to clients needs till they leave.

OTHER SPECIAL DUTIES INCLUDE:

• Procure clearance tags at the airport
• Arrange hotels and airport transfers, travel packages in anticipation of travel for staff, management and contractors working on projects.
• Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
• The officer will assist with organizing events that involve international guest. He/she sends invitations and arranges to receive visitors; plan for their accommodation.
• Our protocol officer will plan the timetable of foreign visitors. He/She will arranges for transportation where necessary and ensures the visitor’s schedule does not suffer from complications and delays.
• Provide protocol to clients at the airport both international and domestic
• Manage drivers in charge of pick and provide itinerary information To deal with Immigration Authority and airport security force for clearance of clients.
• Arrange collection of travelers and baggage. Ensure speedy passage through airport – process travel documents.
• Make airport arrangement pick up and drop; Supervise escort patrol. Protect clients from extortion or harassment by airport authorities.
• Transferring passengers through the airport.